Return & Refund Policy
Guidance for returns, damaged items, incorrect orders, and refunds.
Please contact customer support before returning merchandise so we can review your request and provide the appropriate instructions.
Return Requests
Return eligibility may depend on the product condition, the reason for the request, whether the item has been used or assembled, and the time elapsed since delivery.
Product Condition
Returned products should generally be in suitable return condition with included parts, accessories, and packaging when applicable. Used, damaged, altered, or incomplete items may have limited return eligibility unless the request relates to a confirmed product issue.
Damaged or Incorrect Items
If an item arrives damaged, incomplete, or incorrect, please contact us promptly and provide your order number, a description of the issue, and clear photos where applicable.
Refunds
Approved refunds are generally issued to the original payment method. Processing time may vary depending on the payment provider or financial institution.
Return Instructions
Do not automatically return products to the registered business address. If a return is approved, customer support will provide the applicable return instructions and destination.